E-Biller Specialist

Company: Chartwell Law
Location: King of Prussia
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: The E-Biller Specialist supports our firm’s electronic billing operations. This role is integral in ensuring accurate invoice preparation, submission, and compliance with client billing guidelines. You’ll work closely with attorneys, billing specialists, collections, clients, and e-billing vendor representatives to drive efficiency, resolve issues, and reduce payment delays. Primary Job Duties: Submit high volume electronic invoices (LEDES and other formats) via BillBlast to client systems including, but not limited to, CounselLink, Serengeti, T360, Legal-X, Bottomline, and Collaborati Collaborate with internal departments, responsible partners, and e-billing vendor representatives to ensure seamless billing processes Review client Outside Counsel Guidelines (OCGs), engagement letters, and internal billing rules to confirm proper matter setups, rate arrangements, tasks/activities, and approved timekeepers Submit and maintain timekeeper rates, matter budgets, accruals, and new matter setups across multiple e-billing platforms (e.g., CounselLink, Serengeti, T360, Legal-X, Bottomline, Collaborati, LSS, etc.) Monitor the status of invoices submitted via BillBlast and client/vendor portals, ensuring timely approvals and addressing rejections or compliance issues Investigate and resolve rejected, adjusted, or “more information required” invoices; coordinate with internal teams, clients and Vendors to correct errors and resubmit promptly Research and assist with the appeal of invoice short-pays or reductions as appropriate, supporting attorneys and billing specialists with documentation and follow-up Troubleshoot errors, understanding rejection codes, and applying corrective measures Oversee complex billing setups in Aderant (multi-payor, task codes, cost constraints, mapping parent relationships) as needed Track and report aged invoices in awaiting approval status, coordinate with clients and Vendors to resolution to move invoices to payment status Participate in compliance initiatives, technology upgrades, and departmental projects to improve workflow efficiency Provide reports, analyses, and other billing-related support as requested by the E-Billing Manager. Key Competencies: Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message. Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner. Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession. Planning & Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements: Bachelor’s degree preferred; associate degree or equivalent experience accepted 3 years in a law firm billing or compliance role Familiarity with e-billing systems such as BillBlast, Collaborati, Serengeti, CounselLink, Legal-X, etc. Experience with Aderant Expert or similar accounting/billing platforms Proficiency in Microsoft Office (Outlook, Word, Excel) Advanced Excel skills (pivot tables, formulas, reporting) strongly preferred Excellent written and verbal communication, with the ability to explain complex billing issues clearly Strong organizational skills and attention to detail; ability to manage multiple priorities and deadlines Demonstrated ability to work independently and collaboratively within a team Analytical mindset with problem-solving skills for troubleshooting invoice rejections, guideline violations, and compliance issues Service-oriented approach with the ability to build effective working relationships with attorneys, staff, clients, and vendors

Keywords: Chartwell Law, Union City , E-Biller Specialist, Accounting, Auditing , King of Prussia, New Jersey