Outbound Lead (Bilingual English/Spanish)

Company: FCP Euro
Location: Milford
Posted on: April 3, 2026

Job Description:

The Outbound Lead is responsible for assisting Outbound management with daily operations to ensure all customer packages are picked, packed, and shipped in a timely and accurate manner. The Outbound lead assists with opening and or closing shifts and ensuring all associates are set up for success. The outbound lead is fully trained in all WMS systems and is responsible for ensuring operational goals are met. FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties Responsible for executing production processes of the assigned team, ensuring tasks are prioritized and delivered promptly and to a high level of accuracy Organization and cleanliness of distribution center work areas Responsible for assisting with the opening and or closing of Outbound shifts -working directly with Assistant outbound managers to lead and organize shifts from start to finish Assist with training new associates and works to improve team performance through huddles, feedback, and other communication methods Reports issues, concerns, ideas, and trends promptly, utilizes data and drives continuous improvement in accuracy, performance, and culture Has a deep working knowledge of assigned team processes, KPIs, and targets of their assigned core area and communicates them effectively with the team Core areas and targets may include order picking and packing, auditing orders, manifesting shipment labels, sorting and receiving inventory, stocking or counting locations, zone maintenance, inventory handling, reconciling errors, and processing returns. Communicate KPI expectations with teams Uses proper tools for tasks, upholds DC safety standards among their assigned team. Set an example of a positive attitude and adherence to company frameworks. Qualifications and Skills 2 years prior work experience in a distribution center; automotive product knowledge Demonstrate a willingness to collaborate on projects across the teams in the distribution center Willingness to partner on projects across the distribution center Bilingual English/Spanish required Must be able to lift 60lbs as necessary Must be organized with a strong attention to detail Must be a team player with the ability to lead and influence others Must be able to operate PIT equipment and obtain certification as necessary Must be a team player who is positive and motivating Demonstrated ability to learn all critical WMS programs Benefits and Perks Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution 120 hours of PTO (Paid Time Off), 40n hours of Paid Sick Leave plus Company Holidays 401k with Company deposit and match. Discounted prices on our catalog of European car parts! Compensation $23.00 /hr based upon prior experience and qualifications Quarterly Bonus Opportunity of $900 No phone calls or agency referrals, please. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

Keywords: FCP Euro, Union City , Outbound Lead (Bilingual English/Spanish), Logistics, Transportation & Drivers , Milford, New Jersey