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Mainframe Services Manager

Company: Cognizant
Location: Union City
Posted on: November 20, 2020

Job Description:

Job Roles : Should be experienced in AS400 with Production Support Skills and knowledge for legacy systems Provide production support for AS400 applications that includes experience in supporting and enhancing AS400 Insurance Policy Admin applications Proficient in Incident Management Tool The main role and responsibility is to recover business disruptions which are reported by clients in the form of ITSM incident records caused by various applications infrastructure issues within a fixed service level depending on the severity of the issue It also involves finding ways to reduce the number of calls for assistance by providing training writing operating manuals or by fixing code configuration issues and generally ensuring that common issues are resolved as quickly and efficiently as possible. Technical Skills SNo Primary Skill Proficiency Level Rqrd./Dsrd. 1 AS400/COBOL PL4 Required 2 COBOL/400 PL4 Desired Proficiency Legends Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Keywords: Cognizant, Union City , Mainframe Services Manager, Other , Union City, New Jersey

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