Member Services Representative - Bilingual Russian
Company: Metropolitan Jewish Health System
Location: New York
Posted on: April 16, 2024
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Job Description:
The challenges of affordable healthcare continue to create new
opportunities. Elderplan and HomeFirst, our Medicare and Medicaid
managed care health plans, are outstanding examples of how we are
expanding services in response to our patients' and members' needs.
These high-quality healthcare plans are designed to help keep
people independent and living life on their own terms.Responds to
member and provider inquires and requests concerning benefits,
claims and complaints within a call center environment in order to
ensure high quality customer service to members and providers.
Receives calls from members and providers. Responds to customers
complaints and grievances. Records all calls and detail. Receives
requests for adjustments on claim issues. Receives requests for
disenrollment.
Keywords: Metropolitan Jewish Health System, Union City , Member Services Representative - Bilingual Russian, Other , New York, New Jersey
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